Class Quantum Privacy Notice

• Account and identity data such as names, email addresses, telephone numbers, roles, organizations, and protected credentials.
• Education and operational data such as classes, subjects, schedules, attendance, assignments, exams, grades, reports, comments, and parent or guardian relationships.
• Uploaded files and content, including images, documents, templates, and attachments.
• Transaction and plan data such as invoices, payments, quotas, credits, and usage records.
• Technical data such as IP addresses, devices, browsers, security logs, authentication cookies, and system activity.
• Communication data such as demo requests, support questions, and feedback.

• Providing, operating, and personalizing the service according to role and tenant.
• Authenticating users, preventing misuse, maintaining security, and conducting audits.
• Managing support, service communications, billing, and customer relationships.
• Complying with legal obligations and enforcing agreements.
• Analyzing reliability and improving the product using limited, aggregated, or de-identified data where appropriate.

Processing is based on performance of a contract, legal obligations, legitimate interests, the organization's instructions, or consent where consent is required. We do not treat acceptance of this Privacy Notice as blanket consent for all processing.

Children's data receives additional protection. The organization is responsible for obtaining parental or guardian authorization and establishing any other lawful basis required before entering children's data. Class Quantum limits access by role and processes that data according to the organization's instructions and applicable law.

Data may be processed by infrastructure, storage, email, security, payment, analytics, automation, or AI providers needed to operate the service. These providers are selected and restricted through appropriate processing terms. Data may also be disclosed when required by law, to protect security, or as part of a lawful business transaction with reasonable safeguards.

The service may use infrastructure in countries other than the user's location. When data is transferred internationally, Class Quantum applies contractual mechanisms, protection assessments, or other measures required by law. Organizations may request information about relevant hosting regions and subprocessors.

Data is retained while the tenant is active, for as long as needed for the purposes described, or as required by law. Following deletion or termination of the service, data may remain temporarily in protected backups until the retention cycle ends. Files and logs may have different retention schedules according to their function and configuration.

Class Quantum uses reasonable technical and organizational controls, including access restrictions, authentication, activity logging, tenant isolation, and storage protection. Organizations must also manage roles, credentials, devices, and internal procedures securely.

Depending on applicable law, individuals may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. Requests concerning data in a tenant should first be directed to the organization. Class Quantum will assist the organization in responding in accordance with the Data Processing Addendum.

Necessary cookies are used for login, security, preferences, and session continuity. Non-essential analytics or marketing cookies will only be used in accordance with the settings and consent requirements applicable in the relevant region.

This Notice may be updated to reflect changes in the service or the law. Privacy questions and requests may be sent to [email protected], by telephone at +62 895-3212-12634, or to our business address at Kp. Pamahan RT 1/RW 9, Jatimekar, Jatiasih, Bekasi 17422, Indonesia. We may request identity verification before processing a request.